Overnight CI Coordinator
(319) 351-2726 ext. 113
Steven began working at CommUnity in the fall of 2012. He has worked in the Crisis Intervention program as a staff member taking calls and chats with clients from all over Iowa and beyond. In 2017 Steven was promoted to Call Room Supervisor and helps staff and volunteers by providing insights into client needs and through feedback on their contacts. Steven also assists in fall and spring training classes and is known for bringing in treats for staff and volunteers.
Fun Fact: Steven owns several ukuleles and enjoys trying to play them. He’s very enthusiastic about it, even if he’s not quite competent at it yet.
CI Operations Coordinator
Jenni has been doing in crisis intervention work since 2012. She was part of another Mobile Crisis Outreach team for almost two years before coming to CommUnity in September of 2019. Jenni did her undergraduate work in Psychology and Biology at the University of Northern Iowa, and her master’s in Marriage and Family Therapy at Mount Mercy University. She enjoys learning new things, spending time with the important people in her life, and being with her pets. Jenni is passionate about self-care and healthy boundary-setting for mental health providers.
Fun Fact: Jenni worked as a nanny in Turkey after college.
CI Volunteer Coordinator
(319) 351-2726 ext. 113
Hannah began her time at CommUnity as a volunteer Crisis Counselor. She has a Bachelors in Music from North Dakota State University and is currently pursuing her Masters in Social Work at UNI. She loves her pack of three dogs, Moffitt house, and musical theatre.
Fun Fact: Hannah was born on Earth Day!
CI Quality Assurance & Training Coordinator
Altahra oversees the training and quality assurance activities in the Crisis Intervention department. She has a Bachelor of Dental Surgery from the University of Khartoum in Sudan, and a Masters of Public Health from the University of Iowa. She has worked extensively with non-profits in Sudan and developed a wide range of educational and training materials in Arabic and English. She has presented papers and participated in many conferences spanning four continents. Her mother is Romanian and her father is Sudanese. She lived in Romania and Sudan before coming to the U.S. She speaks Arabic, English, Romanian, and Hungarian fluently and is continuing to learn Spanish and French.
Fun Fact: Altahra loves traveling and road trips. She has driven through Iowa from the Mississippi to the Missouri rivers. She has driven all the way to Virginia on the east coast and Texas to the south.