CommUnity Crisis Services and Food Bank Staff
(319) 351-2726 ext. 109
As Executive Director, Becci is responsible for the overall management of CommUnity Crisis Services and Food Bank, operating under the strategic direction established by the Board of Directors. She has over 40 years of experience in nonprofit management and is a strong advocate for the development of partnerships and collaborations among nonprofit organizations
Becci is originally from LaPorte City, Iowa and holds a Bachelor of Social Work degree from the University of Northern Iowa.
Fun fact: Becci’s first day at CommUnity was June 23, 2008, which coincided with the peak of the Iowa City area floods that summer.
Director of External Relations
(319) 351-2726 ext. 128
Michelle Cole, MA, CNP is responsible for the planning and implementation of communications, marketing and fundraising strategies. She received a Masters in Philanthropy and Nonprofit Development from the University of Northern Iowa and has earned her credentials as a Certified Nonprofit Professional. Michelle has over 25 years experience in the non-profit sector and has been an active member of many community organizations.
Fun fact: When Michelle was 16, she climbed a mountain in an attempt to overcome her fear of heights… It didn’t work.
Outreach & Events Manager
(319) 351-2726 ext. 105
Julia serves as CommUnity’s Outreach and Events Manager, coordinating community outreach and special events logistics. She received her Bachelor’s degree in Therapeutic Recreation: Inclusive Recreation from The University of Iowa in 2016. In addition to her B.A, Julia pursued certificates in Fundraising and Philanthropy Communication, and Event Planning.
Fun fact: Julia loves to travel and is more than halfway to her goal of traveling to all 50 states by the age of 30!
Marketing & Communications Manager
(319) 351-2726 ext. 151
Nicole handles all of the media relations for CommUnity. She also is responsible for overseeing the execution of the organization’s strategic marketing, public relations and communications plan. Nicole is a graduate of the University of Iowa with a degree in Journalism and Mass Communications.
Fun fact: Nicole was a television news anchor for over 10 years and was also an actress in commercials, TV and movies growing up.
If you are a news media professional and need information or would like to request an interview, please fill out and submit your request using the form below. Please include as much information as possible. All requests will be considered in the order received.
(319) 351-2726 ext. 106
Desiree is responsible for the daily tasks of executing CommUnity’s annual communication plan, creating content for social media, web, e-mail, and print publications. She graduated from UNI with a Bachelor of Fine Arts in Graphic Design and Printmaking and a minor in Art History.
Fun Fact: In her spare time, Desiree enjoys yoga and meditation, walks in the wilderness, and learning about edible plants, off grid housing solutions, and sustainability.
Grants & Research Coordinator
(319) 351-2726 ext. 150
Kyle helps CommUnity use data to drive decision-making in addition to overseeing the grant application and reporting process. He graduated from the University of Iowa in 2020 with a Masters in Social Work.
Fun Fact: Kyle loves to play piano and cello (especially when he should absolutely be doing other things).
Community Relations Associate
Erin provides administrative support and is often the first person you’ll talk to when you call or stop by CommUnity. She has an Associate’s degree in Administrative and Office Support from Muscatine Community College.
Fun Fact: Erin enjoys gardening and going for walks in nature and would one day like to own a tiny house.
Cindy Hewett, MSW
Director of Services
(319) 351-2726 ext. 170
Cindy Hewett is CommUnity’s Director of Services. She has previously worked as the Director of Human Resources and as a Mobile Crisis Outreach Counselor.
(319) 351-2726 ext. 107
Angie is responsible for everything related to the operations of CommUnity. Bookkeeping and financial reports, purchasing, building maintenance, staff benefits and payroll (our favorite!) are just a few of her many areas of expertise.
Angie joined CommUnity Crisis Services and Food Bank in September 2010. She holds a Bachelor of Arts degree in accounting from St. Ambrose University and is a native of Durant, Iowa.
Fun fact: Angie and her daughter, Abby, share the same birthday.
Business Office Coordinator
(319) 351-2726 ext. 119
Carol Miller is the bookkeeper and is responsible for accounts payable and receivable. She has a Bachelor of Arts in Spanish and Business and a Master’s of International Management. Carol has experience in fund accounting and grants cash management.
Fun fact: Carol sings in a ladies’ quartet and plays piano.
(319) 351-2726 ext. 131
Russ Duccini is responsible for building and equipment maintenance for CommUnity. He coordinates contracted work, supply ordering, and assists with various community and student volunteer groups.
Fun fact: Russ has a culinary background and has competed in numerous cook-off competitions. He has won a few local C.A.S.I. (Chili Appreciation Society International) events as well!
(319) 351-2726 ext. 112
Matt Himschoot is the Warehouse Coordinator at CommUnity. He has worked in shipping and receiving for over 12 years. Having worked for large corporations and small businesses, he has developed his warehouse management style under the mentorship of experienced leaders in multiple industries.
Fun fact: Matt is an avid traveler. He only has 3 states left in North America to finish off the list!
Food Bank Program Manager
(319) 351-2726 ext. 111
Krystal oversees and manages the Food Bank department. This includes the Food Bank, Mobile Pantry, and Basic Needs Program. She is native to Iowa City and has a bachelor’s degree in social work from the University of Iowa. She has worked with non-profit organizations for most of her career.
Fun Fact: Krystal enjoys traveling and spending time with her family, including her two pups.
Basic Needs Coordinator
(319) 351-2726 ext. 117
Katherine joined CommUnity in 2020 and coordinates the distribution of services provided through the Basic Needs Program. These services include housing and utility assistance, work enabling items, mail service, identification documents, and more!
Food Bank Supervisor
Kai started in the summer of 2020 as Basic Needs Coordinator and now they work as a Supervisor at CommUnity Food Pantry at Pepperwood Plaza. They have previously worked at United Action for Youth in Iowa City and they have volunteer experience ranging from crisis prevention counseling to youth development.
Mobile Pantry & Delivery Supervisor
Ryan was a volunteer for the CommUnity Mobile Pantry in 2019 and joined the CommUnity team in 2020. He is now responsible for the Mobile Pantry and delivery services offered by the Food Bank department. He was born and raised in Cedar Rapids and graduated from the University of Iowa with degrees in Political Science and Public Policy. Ryan is new to non-profit work, but says he is so excited to make a difference for the people in his community.
Fun Fact: Ryan enjoys hiking in the summer and snowboarding in the winter, and loves to spend time with his friends and kittens!
Crisis Intervention Manager
(319) 351-2726 ext. 818
Ryan started with CommUnity as a volunteer in 2018. He has a B.S. in Psychology and a minor in Music Education. As a coordinator, Ryan mostly handles data related projects, as well as some IT. He also helps train new volunteers, and presented research on the effect of Developmental Helping Model skills on client mood at the 2019 American Association of Suicidology Conference in Denver.
Fun Fact: Ryan plays trombone proficiently, but has never been in a ska band.
Quality Assurance & Training Coordinator
Altahra oversees the training and quality assurance activities in the Crisis Intervention department. She has a Bachelor of Dental Surgery from the University of Khartoum in Sudan, and a Masters of Public Health from the University of Iowa. She has worked extensively with non-profits in Sudan and developed a wide range of educational and training materials in Arabic and English. She has presented papers and participated in many conferences spanning four continents. Her mother is Romanian and her father is Sudanese. She lived in Romania and Sudan before coming to the U.S. She speaks Arabic, English, Romanian, and Hungarian fluently and is continuing to learn Spanish and French.
Fun Fact: Altahra loves traveling and road trips. She has driven through Iowa from the Mississippi to the Missouri rivers. She has driven all the way to Virginia on the east coast and Texas to the south. She enjoys reading and watching science fiction novels and movies.
Crisis Intervention Operations Coordinator
Jenni has been doing in crisis intervention work since 2012. She was part of another Mobile Crisis Outreach team for almost two years before coming to CommUnity in September of 2019. Jenni did her undergraduate work in Psychology and Biology at the University of Northern Iowa, and her master’s in Marriage and Family Therapy at Mount Mercy University. She enjoys learning new things, spending time with the important people in her life, and being with her pets. Jenni is passionate about self-care and healthy boundary-setting for mental health providers.
Fun Fact: Jenni worked as a nanny in Turkey after college.
Crisis Intervention Overnight Coordinator
(319) 351-2726 ext. 113
Steven began working at CommUnity in the fall of 2012. He has worked in the Crisis Intervention program as a staff member taking calls and chats with clients from all over Iowa and beyond. In 2017 Steven was promoted to Call Room Supervisor and helps staff and volunteers by providing insights into client needs and through feedback on their contacts. Steven also assists in fall and spring training classes and is known for bringing in treats for staff and volunteers.
Fun Fact: Steven owns several Ukuleles and enjoys trying to play them. He’s very enthusiastic about it, even if he’s not quite competent at it yet.
Crisis Intervention Operations Coordinator
(319) 351-2726 ext. 113
Hannah began her time at CommUnity as a volunteer Crisis Counselor. She has a Bachelors in Music from North Dakota State University and is currently pursuing her Masters in Social Work at UNI. She loves her pack of three dogs, Moffitt house, and musical theatre.
Fun Fact: Hannah was born on Earth Day!
Disaster Distress Helpline Supervisor
Sami studies criminology, human relations, resilience and trauma informed perspectives, and social justice (a bit of a mouth full) at the University of Iowa. She began at CommUnity her freshman year of college as a volunteer. She worked as an OCIS counselor before taking on the Supervisor role for the Disaster Distress Helpline.
Fun Fact: Sami has been a camp counselor for four years.
Mobile Crisis Outreach Manager
(319) 351-2726 ext. 120
Aiden is the Manager for Mobile Crisis Outreach, and oversees the on-call counselors on the MCO team. She started her career as a school counselor and in-home counselor for children and youth. Before joining CommUnity, Aiden worked as a counselor at an adult behavioral health hospital, and is a nationally registered EMT. She received her Bachelor’s in Psychology from the University of Wisconsin-Madison, and her Masters and Certificate of Advanced Studies in Counseling from Harvard.
Fun Fact: Aiden and her partner are the proud parents of four “fur-babies” and one of Aiden’s life goals is to own a goat farm.
Mobile Crisis Outreach Supervisor
(319) 351-2726 ext. 134
Jake completed a Masters of Divinity from McCormick Theological Seminary in Chicago in 2010 and is a trained Hospital Chaplain but has spent the last six years as a stay-at-home dad. He joined the Mobile Crisis team as an on-call counselor in October 2017 and continued with CommUnity full-time as an MCO Follow-up Counselor in May 2019. Jake enjoys studying grief, death, and dying.
Fun Fact: Jake loves binging trashy reality dating shows. Have a question about The Bachelor? He’s got your answers.
Mobile Crisis Outreach Supervisor
Parth started out at CommUnity as a volunteer on the Crisis Lines in winter 2016. He then worked as an overnight crisis counselor to gain more experience in crisis intervention. Parth joined the mobile crisis team in October 2017.
Parth completed his Psychology, BA and Minor in Human Relations at the University of Iowa in May 2016. In his free time, Parth enjoys reading, playing tennis, and binge-watching shows.
Fun Fact: Parth has visited 4 of the ‘New Seven Wonders of the World.’ His goal is to visit the remaining 3 in the next 5 years.
Mobile Crisis Outreach Supervisor
Heather began at CommUnity as a volunteer on the crisis lines in 2018. In 2019, she took a position as an on-call mobile crisis counselor and later joined the mobile crisis team as a supervisor in October 2020. Heather is currently studying psychology and sociology at Buena Vista University. She enjoys learning about crisis intervention, addiction, and social psychology. In her free time, she can be found spending time with family, watching sports, or listening to music.
Fun Fact: Heather used to umpire little league softball and one of her happiest moments is when the Cubs won the World Series.
Mobile Crisis Response Coordinator – SEIL Region
Matt is the SEIL Region Mobile Crisis Response Coordinator, overseeing the Mobile Crisis Program within the Southeast Iowa Link (SEIL) Region. Matt received his Bachelor’s degree in Psychology and Human Services from Buena Vista University. In addition to this position, Matt is also the District Social Worker for the Fairfield Community School District.
Fun Fact: Matt has coached softball for the past fifteen plus years. Coaching Little League / Travel Ball and currently the Junior Varsity Head Coach and Varsity Assistant Coach for the Van Buren County Community School District.
CommUnity Board of Directors
The role of our Board of Directors is to provide guidance and strategic oversight to management. Directors may serve two consecutive three-year terms and appointments follow our fiscal year, July to June.
Jan Leff, Development
Stephen Hennesy, Program Oversight
Harry Olthoff, Program Oversight