In recent years, the state of Iowa separated domestic violence crisis lines from shelter services. This required the Domestic Violence Intervention Program (DVIP) to have different staff to answer their phones, which could have meant hiring additional people.
DVIP and the Crisis Center of Johnson County worked together to find a solution. Because their crisis call models were similar, the Crisis Center chose to assist in answering DVIP’s calls overnight 1-800 number calls from 9 p.m. to 8 a.m. until DVIP picks up the service again in the morning at their office in the 1105 Project building.
“The partnership DVIP has with the Crisis Center is one of the ways the collaboration with the 1105 Project has been even more successful than running a capital campaign together,” said Missie Forbes, DVIP Development Director.
Forbes said sharing their crisis line in the overnight hours alleviated having to create two more full time positions at DVIP, saving money.
“Collaboration with our community is one of the tenets of our mission and we are pleased that we are able to partner with the Crisis Center in this way,” Forbes said.
Those who answer the domestic violence calls undergo an eight-hour training in addition to crisis intervention training.
“We train all of our supervising staff and overnight direct service staff in domestic violence training,” Beau Pinkham, Crisis Center Crisis Intervention Coordinator said. “A lot of their training is a lot like ours so what we do is have them add on an extra day. ”
Crisis Intervention volunteers, especially those on 8:00 to 11:00 p.m. shifts, are encouraged to attend.
“We’ve had a lot of people go through those trainings and find them effective,” Pinkham said.
Pinkham said DVIP also comes into Crisis Intervention volunteer training classes and give a one-hour talk “so they have at least a very basic idea of how to interact with people who are undergoing domestic violence issues.”
To reach the DVIP 24-hour Hotline, call 1-800-373-1043.
Click the logo below to visit DVIP’s website.